Thursday, October 25, 2012
Popular fob-off lines of faceless bureaucrats
"He is in a meeting at the moment"
"She is on leave at the moment."
"We have no responsibilities in that area."
"That's a matter for the Department of XXXX, not this department."
"You can't prove that."
"We are too short-staffed to deal with this matter."
"That's a civil matter, not a matter for the department."
"I'm going to terminate this call because we seem to be going in circles."
"I don't see a role for the department in this case."
"That's only a historical event."